Two slides not advancing for my client, but works at my end

Hello,

The program that I developed for my client a few years ago was working properly at SkillSoft, but now they have a new VLS (CertPoint) and two of the 80 slides do not advance. When I test the package at SCORM Cloud, it works. When they test the package at SCORM Cloud, it doesn't. Any insights??

Thanks,

MT

1 Reply
Peter Anderson

Hi Mary, and welcome to Heroes!

This does appear to be an issue with the LMS, and you can find some troubleshooting ideas here in this article:

http://www.articulate.com/blog/9-ways-to-troubleshoot-articulate-lms-issues/

But I would also recommend discussing the issue with the LMS team, including specifics from the two slides that aren't advancing, if you haven't already done so. Good luck!