1 Reply
Christine Hendrickson

Hi Caryn,

Without some additional information, it's difficult to troubleshoot this. If you haven't already, you may want to take a look a our knowledge base article on Supported slide dimensions in Presenter '09.

If you've taken a look and determined that the resolution for the slide is supported, it may be an issue with the current DPI settings on the machine. Please take a look at Presenter ’09 DPI support.