Unable to create Articulate package


I'm trying to create an Articulate package of a course and it keeps "hanging" and ending up with a "Not Responding" error. I've tried publishing directly to my desktop and then my C:\ drive based on another posting of not using a long folder structure. That didn't work either. I need to create a package so that I can create another version of the course.

Any suggestions?


3 Replies
Leslie McKerchie

Hi Leslie!

Are you working on your local drive?

When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.

Leslie McKerchie

Hi Leslie!

Is it just happening with this file? Perhaps there is some corruption, I would try this:

  1. Open a blank presentation in PowerPoint.
  2. Save the presentation.
  3. Click the Home tab.
  4. Click the drop-down arrow beside New Slide and select Reuse Slides.
  5. Click the Browse button and select Browse File.
  6. Locate your original PowerPoint file and click the Open button.
  7. At the bottom of the Reuse Slides panel, select the Keep source formatting check box.
  8. Right click the first slide in the Reuse Slides panel and select Insert All Slides.
  9. Save the new presentation and republish.

Note:  Resources, such as audio and video, that you inserted via Articulate Presenter into the original presentation will need to be inserted again into the new presentation.  You may need to export the narration from your original presentation.  Then import it into the new presentation.

If it is happening to multiple courses, perhaps you should conduct a repair of your software to see if this alleviates the issue.