Unable to insert on Ariculate tab into PowerPoint

I am having an issue where I am not able to insert anything into a presentation within Articulate Presenter '13. This occurs whether I am attempting to Publish from Quizmaker into Presenter as well as not being able to do any of the functions listed within the Insert tab.

I've received confirmation from Quizmaker that a quiz ( see attached screenshot ), but it was not found within the open/selected PowerPoint presentation.

I've attempted to insert a Character, Web Object, Quizmaker Quiz. I can hover over and I receive the option to insert, but I cannot click on it to perform the insert.

I am working from my C:\drive, all documents are stored on my C:\, and I am using Windows XP.

Thank you for your time!

-- Lisa

9 Replies
Robb Thompson

I'm having the same issue and have tried all of the suggestions I've read about, including the details on both links that Leslie provided; including a reinstall of both Office and Articulate. It's getting to be a bit ridiculous.

In my case I was able to open my ppt file and click on things like the Video option and a dialog box pops up quickly and disappears. leaving me unable to do anything else with the file.