Unable to insert video

Feb 08, 2015

 Help!  I have uninstalled, reinstalled, started a new presentation, tried different video formats (mp4, wmv) but always get the Articulate error message when trying to insert a video.  Is there some other file or program I need on my computer?  I can play mp4 and wmv files though????  I have a mandatory module due out this next week and need suggestions!

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