Uninstalling the demo version of 13 without deactivating 09

Dec 03, 2013

Hi

I downloaded the trial version of studio13 which automatically replaced my licensed version of 09.  I want to remove the trial version from my pc but can't see a way of uninstalling it without losing my 09 version.  If I just uninstall I am concerned that it will unistall 09 as well.  I could thgen be in the situation that I won't be able to re-install 09 as I won't have deactivated the license.

Help??

1 Reply
Christine Hendrickson

Hi Sue,

When you install Studio '13, it automatically removes the Studio '09 installation. Both versions cannot be installed on the same machine at the same time. 

When you remove Studio '13, you can reinstall and reactivate Studio '09. 

You can download the latest version of Articulate Studio '09 here:

http://www.articulate.com/products/studio-update9.php

You can learn how to activate your Studio '09 programs here:
Presenter '09:
http://www.articulate.com/support/presenter09/?p=156

Quizmaker '09:
http://www.articulate.com/support/quizmaker09/?p=158

Engage '09:
http://www.articulate.com/support/engage09/?p=160

Video Encoder '09:
http://www.articulate.com/support/video-encoder09/?p=5

I hope this helps!

This discussion is closed. You can start a new discussion or contact Articulate Support.