I have a client with some packages built using Presenter 6.0.1 which is having some issues playing in IE - they can't find the original source files so we can't re-export the package but I vaguely remember reading a way of updating/replacing some of the JS files within the package - can anyone point me in the right direction?
Hi, Dan -- While what you have described is not something for which we'd be able to provide support, hopefully one of the JS gurus in the community is familiar and can stop in to assist you further. :)
Thanks Christie - we want to update the package so that it reports completion correctly in IE 11/10 - which appear to be fixes that landed in updates 9 and 10 if you have any hints on what changed in the exported files to fix those issues it would help a lot too.
Hi, Dan -- Thanks for the additional details on what you're looking for, but unfortunately, your request falls outside of my wheelhouse, and we are not able to offer support for any modifications to published output. My apologies, but I will need to defer to your fellow community members to provide additional assistance with your request.
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Hi, Dan -- While what you have described is not something for which we'd be able to provide support, hopefully one of the JS gurus in the community is familiar and can stop in to assist you further. :)
Thanks Christie - we want to update the package so that it reports completion correctly in IE 11/10 - which appear to be fixes that landed in updates 9 and 10 if you have any hints on what changed in the exported files to fix those issues it would help a lot too.
Hi, Dan -- Thanks for the additional details on what you're looking for, but unfortunately, your request falls outside of my wheelhouse, and we are not able to offer support for any modifications to published output. My apologies, but I will need to defer to your fellow community members to provide additional assistance with your request.
found the tool I was looking for today when I was looking into another issue - here's the link if anyone else finds this post:
https://www.articulate.com/support/presenter-09/using-the-articulate-updater-for-internet-explorer-10
Great, Dan! Many thanks for stopping in to share an update! :)
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