I have filled out the form to upgrade from Articulate Studio 09 to Articulate Studio 13 (http://www.articulate.com/store/promo_upgrade.php). I submitted the form at 12:02 but it is now 13:56 and the submit button is still displaying the loading/processing animation. I attempted to re-enter my information in another browser window but it would not accept the serial number as they had already been used in the first request.
Can you tell me what the problem is and if my request is actually being processed?
1 Reply
Hi Seaghan! Sorry to hear that you were having a difficult time with this. Did you get this installed successfully?
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