Upgrading source files from Articulate 09 to 13 issue

Jan 28, 2015

Hi Articulate support,

Today, I got an issue on publishing upgraded source file.

The source files are created and modified on Articulate 09 but recently our client requesting us to upgrade all Articulate 09 source files to Articulate 13.

As stated above, I testing on upgrading as following details

  1. Upgrading but found 1 engage file is unable to update. First time publishing after upgrading, we able to receive output files but when I tried to update the engage, it cause us unable to publish the project even I removed the engage slide from project source file.
  2. Second testing is all source files are upgraded everything seem to be OK and modifiable but unable to publish.

Do you have any clue to solve this issue?

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