2 Replies
Katie Riggio

Hi there, Scott!

I appreciate you reaching out to our Support team as well. For those following along, we connected the experience to an open issue where:

  • Upgrading a Studio '09 file to Studio 360 doesn't work on Microsoft update KB4577586

While we continue to investigate this, we're happy to connect with you for environment-specific fixes. Simply use this private case link:

Ren Gomez

Hi Scott!

Storyline 360 Update 49 is live: We fixed an issue where Upgrading a Studio '09 file to Storyline 360 doesn't work on Microsoft update KB4577586.

As an FYI, we're still working through a fix for Studio 360, but we appreciate you taking the time to raise this!