Users are seeing a weird blank pop-up?

Dec 28, 2010

Some users, when they go to look at my course, are reporting that before the course actually starts, they are seeing a blank pop-up box with 2 buttons. I didn't see this at first but now that they've told me, I retested and I'm seeing it too! There's no text in the box and the buttons are not labeled. I can't figure out why that's happening, or where the box is coming from!

2 Replies
Babette Miller

Doh! That's what it was - blank text labels. The box is supposed to say something like "Do you want to start where you left off" (it's the resume mesage thingy). Now that I know where it's coming from, I remember asking my intern to make some customizations to the player's text labels ....... I guess some of them must've gotten overlooked. Phew! I thought my course was broken. This was an easy fix. Thanks Cindy!!!!!!

This discussion is closed. You can start a new discussion or contact Articulate Support.