vanishing bullets in published docs

I need some assitance to correct bullets that are being dropped from a published articulate presentation.  Any suggestions?

The more I publish the more bullets are dropped -

Not a fan of articulate : (

I have a pilot next week and can only think of getting an image of the slide and sliding it over the slide with the dropped bullets - then articulate try to drop my bullets.

anyone have a fix?

24 Replies
REXFORD MCCUE

Brenda Struble said:

Hello,

I am also having the same problem and  I do have articulate 9.  It seems like if there is a string of four bullets in a series it is always the first bullet that is missing. I don't understand what is causing it and why it is happening.


Brenda -

I was able to correct my 'bullet' issues by a quick and easy fix...

  • copied the text from my ppt into wordpad ( only text and no formating)
  • created a new slide and pasted my text from the wordpad doc
  • formatted bullets as required using ppt

republished and no more issues.

I believe PowerPoint was the cause of the missing bullets... I had made one or two edits in Mac PPT and then opened the file in Windows PPT (using parallels) and there werre some conversion issues with the formatting. - however using wordpad, stripped any formatting from the text and fixed my issue. Good luck with your issue

Anne Goldenberger

I'm having the same problem.  I tried the plain text trick that Rexford suggested.  It worked the first time I published  (before I applied any other formatting to the text box, e.g. Do Not Autofit, etc.) but not after.  Then I tried to copy the plain text in again, and did not apply any formatting at all to the text box. This time the first bullet disappeared.  Strange!

c j

I see that this thread is 5 years old, but I'm working with Presenter '13 and having the same issues with slides that have any special characters in it  like ", ' - etc. Tried the hard-return and it didn't work, have gotten some success with using the characters from the character map but not always. Very frustrated because some of the project files I"m working on are just updates and they worked before but now I'm missing bullets. Only if there is animation added. No animation I have bullets, when I add simple fade animation they disapear. Anybody have any ideas???

  

REXFORD MCCUE

My fix was a long time ago but it worked.

Insert new slide (from template in ppt) and manually copy and paste text only no formatting then format the page

I had run into this issue with files being auto backed up on a server. Not sure if that was the cause.

But the best fix is to create new ppt and import the slides from the troublesome deck

I'd also suggest in only working on the one to two slides affected get those to published correctly.

As I mentioned it was a log time ago. But I seem to recall I was able to replicate the issue when I tried to save the slides as an image. I believe it was an issue with the ppt being corrupt and not an articulate bug.

Good luck - I am sure the create a new deck and import the slides will work.

Rexford mccue.

( rexford.mccue@cgi.com )

Sent from my iPhone

c j

Bringing in the slides to a new presentation wouldn't be too bad, but I have audio that is synced up with the animation. I would loose all that. Hrs of work to redo.  For the 1 or 2 slides that don't work, I'm better just to have no bullets than to go thru that effort.

Thanks for the suggestion, but not a good option for me at this point.

REXFORD MCCUE

HI cj

I don't have that version of articulate - Perhaps you can upload the files to articulate and open a case.

They can investigate

Rexford McCue Senior Consultant | Global Learning Design and Creation | Culture and Experience COE | CGI | 150 Commerce Valley Dr. West, 1.2150, Markham, Ontario L3T 7Z3, Canada | T 905 762-2800ext.1216311 | M 416 697-4515 | Rexford.McCue@cgi.com
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REXFORD MCCUE

https://articulate.com/support/contact/case

Rexford McCue Senior Consultant | Global Learning Design and Creation | Culture and Experience COE | CGI | 150 Commerce Valley Dr. West, 1.2150, Markham, Ontario L3T 7Z3, Canada | T 905 762-2800ext.1216311 | M 416 697-4515 | Rexford.McCue@cgi.com
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