Version issue with Articulate Presenter 13

May 10, 2018

I am in the process of creating a PowerPoint presentation using Presenter 13. I go to the "Player" icon to change the settings in the presentation skin. When I then try to save and publish the presentation I get the following message: "The project file\\xxx\xx\xxx\Project_File_Name cannot be read because it was created by a newer version of Articulate Presenter." This is not true, and this is the first time I have experienced this issue. I have purged the log files in the AppData folder, reinstalled the software, cleared any references to previous versions of Articulate. I am stuck. Please advise.


1 Reply
Leslie McKerchie

Hey Dickson and welcome to E-Learning Heroes :)

Sorry to hear that you've run into an issue with your project. Is it just this particular one?

You may be able to resolve it by the following:

  1. Open a new, blank presentation in PowerPoint.
  2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
  3. In the Reuse Slides panel, click the Browse button and choose Browse File.
  4. Browse to your original PowerPoint file and click Open.
  5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
  6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
  7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.

This discussion is closed. You can start a new discussion or contact Articulate Support.