Video Encoding in Presenter
Jul 14, 2011
Hello. I shot a video with a Cannon DSL. I used compressor to compress it to a h.264 and and MPEG4 format.
Based on what I have read in the forums, it seems that articulate is supposed to be able to handel MPEG4. However, when I try to insert an MPEG4 directly into the presentation, it says that there is a codec missing. The audio will play, but the video will not.
What is the reason for this discrepancy? Is mpeg4 not supported? If it is, what might cause this problem?
I am able to use the Articulate Encoder and make the video into a flv. The quality, however, is extremely bad. I shot this on 1080 and compressed down to 720. I would love to retain some of the quality of the video.
Any thoughts?
Cheers,
Nate
6 Replies
Hi Nate and welcome to Heroes,
We added H.264 MP4 support to our products at Update 5 of the software. More than likely, your video was encoded with a proprietary codec that Flash Player won't be able to play. Thus, I'd recommend reconverting your file using a tool like FormatFactory and then inserting it into Articulate.
If the video is not too large, and you don't mind uploading it, I would like to test this out. I have used Canon cameras in the past for many videos, and have not had issues as you describe.
Dwayne,
I can send you a really short test clip. I used a Canon T2i DSLR, converted the footage to AppleProRes Proxy, then worked in a FCP timeline with that format. I then exported a .mov and converted to h.264 and mpeg4 neither seem to be able to directly load into Articulate, and both seem to degrade greatly when converted to FLV.
I am new to this site. Is there somewhere I should upload it? Or shall I send it to you via dropsend or some download site.
Cheers,
Nate
Hi Nate,
It's sounds like the MP4 file was created with a proprietary codec. That's why the Articulate software isn't accepting the file. I still recommend reconverting the file using FormatFactory.
Do you know of a program that will work for mac?
Thanks Brian.
if you want to drop-box it, i can look at it tonight. Just send me a link.
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