Video in Published Articulate Presenter

Nov 22, 2016

I have mp4's that are inserted in a module I developed with Articulate Presenter.  When it's viewed in browser, the videos are just black as the timeline progresses.  If I move back in the timeline however, the video begins to play properly.  

Has this happened to anyone else?  Any thoughts?

1 Reply
Ali Goulet

Well that's certainly less than ideal, Mark! Thanks so much for reaching out here, and welcome to Heroes :)

Are you viewing the published course locally in a browser by chance? If so, you may be running into security restrictions from the computer, web browser, Flash Player, or network interfering with your videos. You'll want to make sure you're uploading it to the environment it's published for to properly test it. For instance, if you're Publishing for Web then uploading the published output to a web environment, such as Tempshare, will be the best way to ensure it's functioning accordingly.

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