Videos not playing after publication in Articulate Presenter

Hi,

I'm new to the forum. I have a course that I built in Articulate Presenter and includes multiple videos. An issue has arisen where some videos decide not to play after publication, while others do. I used video encoder to publish the movies in flash and then inserted them into the course as flash movies. Any ideas on how to ensure they all play? The movies will show as a icon on the screen in PowerPoint/Presenter even if they don't play in Presenter.

Thanks,

Lorraine

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