Videos NOT playing on the iPad using Articulate Mobile Player
I created a presentation that includes several slides with videos. Several of the source videos are wmv and one is mp4. The presentation was published for normal Flash output and for the Mobile Player. The presentation has been uploaded to a server and a link created to run it from a webpage.
The presentation runs fine and videos play when it’s viewed on a PC or Mac, in the Flash version. When I access the webpage on an iPad and click on the presentation, I’m prompted to download the Mobile Player from the App Store. Once I launch the presentation it plays the fine until I come to a slide with a video. The video is set to start about 30 seconds into the slide after some VO finishes. The video doesn’t play.
I enabled offline viewing when publishing, so if I download the presentation to iPad the videos play without issues.
I also accessed the webpage using an Android tablet, installed the Mobile Player and the videos played correctly without downloading to the tablet.
Finally, I uploaded the presentation to another server and when I access it from the iPad using the Mobile Player, the videos play correctly.
I’m trying to go through a process of elimination to resolve this but I’m now stuck. Is there any reason why the videos would not play on an iPad (but OK on an Android) when the presentation is accessed from a particular server and viewed on the Mobile Player? I’ve tried three different iPads.
Thanks for your help!