Videos will now play in published file - error when trying to edit properties in PP

Apr 30, 2015

Why do these things always happen when I'm close to a deadline...?  I use Moodle Rooms as an LMS and just posted a SCORM  created using Articulate Presenter (latest version).  Most of the content are videos, like the other 20+ SCORM courses I have created.  I inserted these videos the same way as another course I published just yesterday.  The videos in that course are playing just fine.  The one in question does not show anything when published and when in PP, if I click on the video and choose the articulate option to edit the properties I receive an error message asking me to report it to Articulate.  

 

I would appreciate any help.  Just a few side notes, all my files are local, I have the latest version of flash and other similar videos within similar courses are working fine.

 

Any advice would be helpful!  Thank you!

3 Replies
julia kirby

Hi Leslie,

 

It's actually 9 different videos within the same course.  I have tried deleting and re-inserting each one as well as uninstalling and reinstalling presenter.  Still getting the error message.  Do you know if there's someone from Articulate I can call?  I've looked through all the forums and support topics and have tried about every suggestion on the site.

 

Thank you,

Julia

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