Vietnamese letters not visible aftre publication

Oct 02, 2017

Good afternoon,

I am using Articulate '13. While creating a training in Vietnamese I had a problem with labels and with the glossary because several letters disappear after publishing. I saw previous discussions about this problem and I tried every techniques users advise but it still does not work. Hope you could help me.

Kind regards,

 

7 Replies
Leslie McKerchie

Hi Peggy!

I've seen an issue in the past specific to the feedback continue button, but your issue sounds a bit different.

I would be sure to choose a font that supports Vietnamese characters, such as Arial Unicode MS or Microsoft Sans Serif.

If you need us to take a look, please share your Articulate Package for us to take a look.

Peggy Dolin-Brunel

Dear Leslie,

Here I share with you an extract from our training in Vietnamese. The problem becomes visible only after publishing. Some letters in the glossary become not visible as well as text labels in Vietnamese.  For the power point itself no problems.

Hope you could help :)

Many thanks

P

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