Viewing presentations

May 13, 2013

I have been having many challenges with viewing my final presentation after recording.   Either annimations do not coincide with audio (tried multiple ways to sychronize), no audio at all, unable to move around in presentation as must view all slides in sequence.   I guess I'm just getting very frustrated and would appreciate if I could contact someone to discuss challenges as tutorials do not answer my questions.  Thank you.

1 Reply
Peter Anderson

Hi Carol!

Sorry for the frustration. 

My first instinct is that perhaps you're not viewing your published presentation in its intended environment. If you view a published Presenter '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published
If that isn't the issue, then you are more than welcome to contact our support team 24 x 7 using this link, and we'll be happy to help. 
Thanks!

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