Web link not working on Android

Hi all,

I have just delivered a short piece and posted it to our staging server. I have a very simple "Jump to URL" button (Contact Us) that appears at the end. In testing, it works fine on PCs and iPads but not on Android. I published with html5 and allowed for the iPad app.

I really expected the Mac products to be the problem, not the Androids!  We've tested on an Android tablet and phone, and neither will allow the link. Any ideas would be appreciated. Thanks!

1 Reply
Christine Hendrickson

Hi Leslie,

Just want to confirm one thing, first. It sounds like you may be using Storyline. Is that correct? Unfortunately, support for Android devices is not currently available with Storyline content. Having said that, however, there are some unsupported methods that may help you view your content on these devices. 

Our newest product, Articulate Storyline, allows you to publish content to Flash, HTML5, and the Articulate Mobile Player app for iPad. To learn more about Storyline, click here:

http://www.articulate.com/products/storyline-overview.php

To learn more about publishing Storyline content for HTML5 and the iPad app, click here:

http://community.articulate.com/tutorials/products/publishing-a-project-for-ipad-or-html5.aspx

The next version of the Articulate Studio products will also publish to HTML5 and run on iOS devices. Although we can't confirm the release date of future products and upgrades, you can stay informed by subscribing to the Articulate Word of Mouth Blog here:

http://www.articulate.com/blog/


In the meantime, if you want to run your Articulate Studio '09 content on non-Flash supported devices, we're aware of several third-party solutions that may meet your needs. Please be advised, these are not developed or supported by Articulate, so we encourage you to test them out to ensure they meet your needs.   

HTML5 player:

http://frameentered.com/content/low-bandwidth-html-articulate-player-waudio-reports-lms-too

iSWiFTER browser app for iPad:

http://itunes.apple.com/us/app/iswifter/id388857173

Rover browser app for iPad:

http://itunes.apple.com/us/app/rover/id483262612

Screenr:

If your Articulate content does not include interactive elements (such as quizzes or user-initiated navigation), you can record your Articulate content as it plays, using a screencasting tool like Screenr (http://screenr.com), to capture a video of your Articulate content. Screenr is free, and screencasts can be viewed on iPads and iPhones directly from the screenr website. There are also options to publish your Screenr screencasts to YouTube and to download MP4 versions, both of which also play on non-Flash devices.

For more ideas on mobile learning, check out the following Rapid E-Learning Blog post:

http://www.articulate.com/rapid-elearning/m-learning-101-ill-take-my-rapid-e-learning-to-go/