Web links are getting changed on publishing Jul 09, 2014 By Shivani Singh Hi, I am working on Studio 13 course. When I hyperlink a text to a website, after publishing the course, the web site address gets changed. Please note that the web site address works fine when tested separately. Please help at the earliest. Thanks,
Leslie McKerchie Staff over 9 years ago07/09/14 at 12:05 pm (UTC) Hi Shivani! Does the URL happen to have a # in it by chance? This is a known issue that our QA Team is working on. If you need a workaround in the meantime, I would recommend utilizing a site like bitly.com to avoid the issue.
Shivani Singh Author over 9 years ago07/16/14 at 4:04 am (UTC) Thanks Leslie for rectifying the issue. However, there are other links that have # in them and they are working whereas few are not. How long will it take to fix the issue?
Leslie McKerchie Staff over 9 years ago07/16/14 at 6:39 am (UTC) I do not have a timeline to provide on this Shivani as it's in the hands of our QA Team. I have added this thread to be followed up on.
Leslie McKerchie Staff over 8 years ago11/06/15 at 6:51 pm (UTC) Popping in with an update on this: A user in this thread stated that they were able to work around this by utilizing the resources tab. Another staff member suggests this workaround: Workaround: Use %23 rather than #.Note: PowerPoint changes %23 back to # when you close and reopen PowerPoint, so you'll need to switch back to %23 if you need to publish again later.
5 Replies
Hi Shivani!
Does the URL happen to have a # in it by chance? This is a known issue that our QA Team is working on.
If you need a workaround in the meantime, I would recommend utilizing a site like bitly.com to avoid the issue.
Thanks Leslie for rectifying the issue. However, there are other links that have # in them and they are working whereas few are not.
How long will it take to fix the issue?
I do not have a timeline to provide on this Shivani as it's in the hands of our QA Team. I have added this thread to be followed up on.
I have the same problem.
Popping in with an update on this:
A user in this thread stated that they were able to work around this by utilizing the resources tab.
Another staff member suggests this workaround:
Workaround: Use %23 rather than #.
Note: PowerPoint changes %23 back to # when you close and reopen PowerPoint, so you'll need to switch back to %23 if you need to publish again later.
This discussion is closed. You can start a new discussion or contact Articulate Support.