Web object compatibility problem with Internet Explorer
Dec 09, 2012
Hello,
If I embed certain URLs via the web object, they end up faulty in Internet Explorer.
I have prepared an example for you:
http://www.gotitvideos.com/test_web_object/player.html
1) In FireFox and Chrome, the page displays correctly and I see the cursor and can select text.
2) In Internet Explorer, the page displays in the slide but I cannot see the cursor - and when I select text and click inside the selection, it somehow "replicates".
What is the reason for this faulty behavior and how can it be fixed? How could I test for other probable error causes apart from Articulate Presenter?
Thanks
Ben
P.S.:
The embedded page (http://codemirror.net/mode/clike/index.html) works without any problems in Internet Explorer if I open it on its own.
(In Opera, the URL is opened in a new window, even though it is set to display in the slide and this works in the other browsers... why?)
9 Replies
Hi Ben B,
Strangely enough it works on my machine. I run IE9.
Could it be that your browser security settings, popup blocker... are preventing this ?
Also the dark an sinister forces from Macromedia may prevent it running on IEx
Look at the settings here
Cheers
Geert
Hi Geert,
thank you for your reply
I also run IE9 64bit, latest version, all patched, default settings.
The finding regarding IE9 has also been verified by a friend of mine :(
If you click inside the code, can you see the text cursor?
If you select text inside the code and then click the selection, does it replicate?
Cheers,
Ben
Hi Ben,
I'm running via a Remote Desktop, so some features you mentioned are not representative...
what about your friends IE9?
cheers
G
also IE9 last version, top patched, 64bit - I just verified it with 32bit as well.
Can anyone else confirm the problem with Internet Explorer 9 on the code slide in the following presentation (clicking into code does not show cursor)?
http://www.gotitvideos.com/test_web_object/player.html
Could it be related to some IE9-specific JavaScript or CSS-tweaks of articulate presenter or rather an IE-Issue?
Thank you,
kind regards
Ben
I'm running IE8. I viewed your example, and the web object opened on slide 2 normally. I was able to click in the code, the cursor was visible, and I could select text. It did not replicate anything when I clicked inside the code.
Hope this helps!
Hello Beverly, thank you for your help!
regards
Ben
Hello, the issue is at least partly the fault of Internet Explorer - I will report back, should I finally be able to fix it.
I just wanted to send in my solution, as I've had one of my program's users contact me with this issue, and I just spent hours trying to figure it out.
At least for me, it seemed to be specific to IE 9. If I viewed the module in IE 7/8, it did fine. There seemed to be 2 issues at play. The first and most important step was simply selecting to view the module in "Compatibility Mode" (under "Tools" in IE 9).
Secondly, my website is SSL, and the YouTube "web object" in the module is not, so even with the above, a pop-up would warn of mixed content. If that's the case for anyone else, you can (or advise your users to) go to Tools>Internet Options>Security>Custom Level. Scroll down, and under "Miscellaneous", choose to enable "Display Mixed Content". This will prevent the playback from stalling while awaiting your answer to the "mixed content" pop-up.
Personally, I'm about to a point where I'm ready to tell all of my program's participants to just use Chrome or Firefox. I strongly recommend it in the "System Requirements", but of course many are still stuck on Explorer. I have yet to have any real issues with anything but Explorer.
Anyway, hope that helps.
Tim
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