Wed delivery issues of a Presenter LO

Seeking assistance please.  We have constructed a learning object using PowerPoint and Quizmaster and then passed it through Presenter 09 to construct the player.

The item works well on the developer machines and our test units, but we are experiencing difficulties when the the file is uploaded to a web server (external used for testing).  The learning object goes through the process of loading but ends up with a simple monoschrome player visible and no content.

Any thoughts on where I start to try and find the solution for this>  Thanks for any assistance.

1 Reply
Brian Batt

Hi John & welcome to Heroes,

If your published Articulate Presenter output plays properly on your local computer, but won't load after you've uploaded it to your Web site, please review the knowledge base article(s) below for possible solutions: 

Presenter '09: 

http://www.articulate.com/support/presenter09/kb/?p=1199 

Presenter 5: 

http://www.articulate.com/support/kb/000605.php