What happened to my audio?

Jun 13, 2013

Narration is recorded in my Articulate presentation.  I have a version of it published and loaded in my LMS and the audio is playing fine.

I opened up my source file to make some edits, and my audio editor is blank.  When I preview my presentation, each slide plays for the length of the audio, but I can not hear the audio. 

Is this an issue with administrative priveleges?

3 Replies
Justin Grenier

Good Afternoon, Cathy.

If you are working in Presenter '09 and notice that your audio is missing, please review this article, which outlines reasons and solutions.

Also, be sure that your presentation is located on your local hard drive (your C: drive).  Working on a network drive or a USB (external) drive can cause erratic behavior, including loss of resources.

Please let us know if you need anything else.  Thanks!

This discussion is closed. You can start a new discussion or contact Articulate Support.