Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
4 Replies
I have tried this couple of times now, selecting the same master, and different masters and I get no bg swfs produced, any ideas
Hi Phil,
Can you replicate the issue on a completely new presentation?
No, Thank you that is really strange, I even deleted the ppta file to see if that would make difference Thank you Brian
Do you want my dodgy file?
Hi Phil,
I would suggest you submit a case by following the steps below.
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
This discussion is closed. You can start a new discussion or contact Articulate Support.