Why are Web Objects (Engage) moving when expanding the menu
Sep 07, 2012
By
Scott Hewitt
Hello,
I've added some engage elements as web objects using the standard Articulate process. Publish to web, change the .html file to index.html edit the html.
They work fine when published, no problems at all.
The issue that I have is when you collapse or expand the side menu the web object doesn't keep up with the slide background. The web object moves a few seconds after the slide background moves making the presentation looking a little clumsy.
Has anyone else come across this?
Things that I have tested and it still happens:
- Web output
- CD output
- IE
- Firefox
- Locking the presentation size
- Testing different presentations
- Local version and internet versions
Any help will be greatly appreciated.
Many thanks,
Scott
3 Replies
Hi Scott,
If you wouldn't mind submitting a support case, we'll be happy to take a look. Make sure to upload your .story file as well.
Always Happy to Help,
Adrian
Thanks Adrian,
The link that you provided me for Support only provides for Name, Email, Product and Serial Number. I'm assuming that you would want more detail than this? I'm new to Articulate - is this the first step?
Many thanks,
Scott
Hi Scott,
Yes, first step. Click the send request button and it will ask for more information including giving you the option to upload your file.
Adrian
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