Why can't I use the back arrow anymore to exit a module in IE7?

Mar 28, 2013

Our stores are all running IE7 and today when they try to exit the module by single, double, triple, or rapidly using the back arrow - they cannot get out of the module.  Thank you in advance for your help!

1 Reply
Justin Grenier

Good Morning, Jennifer.

Answers to a few questions will help to narrow down the problem a bit:

  • Where is your content hosted--on the web, or in a Learning Management System?  If in an LMS, which one?
  • What Operating System are your learners running?
  • What has changed on the problematic machines since the last time this worked?  Did you re-publish your content recently?  ...Windows Updates on the learner workstations?
  • Can you supply a Screenr Screencast of the problem?

The more supporting detail on this, the better.  Thanks!

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