Windows 2008 Server
Aug 18, 2011
We created self-running executable for a Presenter course using the CD option as a output. The course runs fine on systems using Windows XP; however we have a client who attempted to run it on a system running Windows 2008 Server. When they launch the .exe, they get an empty window.
So the questions is will Articulate Presenter exe run in this environment? And if so are there any configuration changes we need t o make?
3 Replies
Hello Stephen,
Windows Server O.S by default has its internet browser set to the highest security level, and doesn't have the flash plugin installed.
So, though the Flash projector .exe file of your presentation does have the flash player embedded, I think they should try to upgrade their flash plugin in order to launch player.html with no issues.
Just tell your client to:
Open the browser and go to www.adobe.com;
install the up-todate flash player plugin ;
set the local intranet security level to medium.
rightclick your presentation files on the Windows 2008 server and uncheck your security readonly attributes
retry opening your CD presentation...
everything should run ok!
hope it helps
Stefano
Thanks for the reply. However I am still a little confused on how the exe works. Is it a self-contained player or does it launch player.html?
Hi Stephen,
The EXE basically loads the player.html file into an iframe. Thus, if the end-user doesn't have Flash Player installed for their default browser, then it won't work properly.
This discussion is closed. You can start a new discussion or contact Articulate Support.