Won't mark complete on iPad

Apr 08, 2016

I'm using Presenter 13 and in order for the course to be marked complete, they must view all slides.  This is working fine when running the course on my desktop but when it's on an iPad, it's not marking the course complete, even though all slides have been viewed.  Is there something else I need to be doing when I publish for iPads?

Thanks!

Sheri

1 Reply
Ashley Terwilliger-Pollard

Hi Sheri,

Are you viewing the content within the mobile player or the HTML5 output? Did you look at also testing it in SCORM Cloud which is an industry standard for testing LMS content? You can review some troubleshooting steps here to see how it'll behave when uploaded there and that'll help determine where the issue lies.  If the issue persists at SCORM Cloud, we'll want to take a look at your Presenter package and you can upload it here using the "Add Attachment" button or send along to our Support team here. 

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