Your Articulate Presenter project cannot be upgraded to the new Articulate Presenter '13 file format. By Mich C I had downloaded the update last week and have been having this problem since then. Whatever button I pressed in Presenter, the same message kept coming up. I did the following and still no luck: - reinstalled the software and restarted computer - de-activated Studio and activated again - moved PPT file to local drive (the file was initially created in Presenter '13) - donwloaded the upadte again - open some other slide decks and experienced the same problem Not sure what else I can do to solve this problem? Please help!