09 Players compatible for 13?

Jun 20, 2014

We have '09 player templates created for QM, Engage and Presenter. One of our team members has '13, where we all still have '09. Are the '09 player templates compatible/ usable in '13?

1 Reply
Christine Hendrickson

Hi Jen,

The player templates were completely rebuilt from the ground up for this release of Presenter. Unfortunately you cannot upgrade a legacy template to a new template. It is just not technically possible to do so.

However, does the team member with Studio '13 still have licenses for '09 or did they purchase '13 as a new product? If they upgraded to '13 from '09 they can still install and use '09 for projects that require collaboration with the team. 

Just keep in mind that it's not currently possible to have both versions installed on the same machine at the same time. It is possible to switch between the two. 

Let me know if you have any questions. 

Thanks!

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