AICC Issue with Course Marking User as Complete w/a Failing Score

Hi Lori, and welcome to Heroes!

You can try changing the passing score requirement in your quiz to 0% to mark the course as complete. Or, insert the quiz into Presenter and track completion by slides viewed. Let us know if that works for you. Thanks!

Hi Lori.

In order to have a quiz marked as failed and moved to the transcript, you would need to use either Passed/Failed or Complete/Failed. If you have a quiz that is set up this way, it's up to the LMS to determine what to do with this information. You could try the below, though I'm not sure if it will really help. I would make a backup of your files prior to making this change:

To work around this issue so that courses are set to complete on exit, do the following:

1. Navigate to the following folders on your computer:

C:\Program Files\Articulate\Articulate Quizmaker\Content\lms
C:\Program Files\Articulate\Articulate Engage\content\lms
C:\Program Files\Articulate\Presenter\players\template_scorm\lms

2. Open the Configuration.js file in notepad
3. Change the following line:

var DEFAULT_EXIT_TYPE = EXIT_TYPE_SUSPEND;

To:

var DEFAULT_EXIT_TYPE = EXIT_TYPE_FINISH;

4. Save the files.
5. Republish your Articulate content, and upload it to your LMS

Thanks Peter & Justin.

Peter - Your suggestions won't work for what I'm trying to do, because I need to have a separate results message when a users passes and when a user fails. When a user passes, they're taken to a results page that provides a link to a certificate for continuing education credits. However, the user should not be given this link if they fail. This is also the reason I can't track by number of slides viewed; as we need to track the score and route the user to a unique results slide based upon their pass/fail grade.

Justin - I edited the var DEFAULT_EXIT_TYPE=EXIT_TYPE_SUSPEND to var DEFAULT_EXIT_TYPE=EXIT_TYPE_FINISH in the configuration file, uploaded the files, & re-tested in the SumTotal LMS and it still does not work. If a user receives a failing grade, they're still left as incomplete/in progress instead of being marked as complete with a failing score.

Hi Lori.

Can you ask them how they are interpreting the Failed status and why that is not moving the course to the transcript?

Justin - Below is how the course is being interpreted by SumTotal. SumTotal informed me that prior to 
v8.2 (which is what my company is upgrading to), SumTotal ignored the "IsComplete" field. So, really 
the course always was telling SumTotal to leave a user who fails as Incomplete, but SumTotal was not
interpreting this field. It was only interpreting the "LessonStatus" field, which either read Pass or 
Fail. Now SumTotal v8.2 is interpreting both the LessonStatus and IsComplete fields, so the failed user
is being left as InComplete.

FAIL

65c
Error=0
error_text=Successful
version=3.5
aicc_data=
LessonStatus=f
LessonLocation=
RawScore=55
MaxScore=
MinScore=
Duration=36
SuspendData=251~255~2452352362372382392402412422432442452462...............
Credit=c
LessonMode=n
RawObjectives=

IsComplete=false

0

------------------------------------------------------------
PASS

66d
Error=0
error_text=Successful
version=3.5
aicc_data=
LessonStatus=p
LessonLocation=
RawScore=100
MaxScore=
MinScore=
Duration=181
SuspendData=250~256~2452352362372382392402412422432442452462...............
Credit=c
LessonMode=r
RawObjectives=

IsComplete=true

0

Hi Lori,

Can you try publishing for SCORM and upload to SumTotal to see if the content works as expected? Let us know...

Thanks!