AICC Issue with Course Marking User as Complete w/a Failing Score
Feb 29, 2012
We are in the process of upgrading our SumTotal LMS from v7.5 to v8.2 sp7. We have about 3 dozen simple quizzes created in Quizmaker. A user must receive at least an 80% in order to be marked as passed. If the user receives a score lower than 80%, the LMS should mark the user as complete, but with a failing score. We've been using these courses in SumTotal 7.5 for about 6 months and they have been working fine. However, in the 8.2 environment, if a user receives a score below 80%, the system leaves the user "in progress".
I've been communicating with SumTotal support for several weeks, and finally got the following response: "When the activity is failed it does not pass IsComplete=true but when the user passes the activity it does. The activity is passing suspend data regardless and since this parameter is not being passed, the LMS assumes it to be in progress."
When I asked why the courses functioned as I expected in 7.5, SumTotal informed me there was a bug in the LMS that was present until 8.2 SP3 that allowed non-compliant activities to work in the LMS. In order to correct this bug, the LMS became more strict on how it allows activities to complete. Before, just a simple Lesson_Stauts=F or Lesson_Status=P was enough, now the activity must says it is complete with IsComplete=true. Before 8.2 sp3, this line was ignored.
So, my question is, how do I get Quizmaker to communicate to SumTotal that if the user receives a failing score, that the system should still mark the user as complete, but with a failing score. I have tried all four different AICC publishing options (Passed/Incomplete, Passed/Failed, Completed/Incomplete, and Completed/Failed). I have also reviewed the 9 ways to troubleshoot Articulate & LMS issues.
I've attached what Quizmaker is passing to SumTotal.
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4
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