Hopefully, someone can put me on the correct path on where to look/fix this.
The training was done in Articulate 360 and inside of it are quizzes at various points.
When I loaded it into our LMS - it works great up until the first quiz. After you finish the questions (and press the finish button) - it takes you out of the training.
The person who designed this for me is fairly new to the software - so this could just be a problem of a setting not being set. (Most of her previous work - she just put on the 360 platform).
I'd agree with Wendy, we'll want to take a look at your .quiz file that you published. Also when it "takes you out of the training" where does the user end up? Do you have any screenshots or information about what they see?
In our learning management system, when I click finish on the quiz - it comes to a screen - the content has ended. You may close this window.
Since there are other issues with the training (content (readability, images, etc.) , not functionality) - she has to work with a local counterpart (much more familiar with Articulate0 to fix things.
I think this issue will be resolved when they meet
4 Replies
Hi Suzanne
hard to say without seeing the story file - sounds like there might be an 'exit course' trigger on the finish button.
Hi Suzanne,
I'd agree with Wendy, we'll want to take a look at your .quiz file that you published. Also when it "takes you out of the training" where does the user end up? Do you have any screenshots or information about what they see?
Hi all -
Thanks for the responses.
In our learning management system, when I click finish on the quiz - it comes to a screen - the content has ended. You may close this window.
Since there are other issues with the training (content (readability, images, etc.) , not functionality) - she has to work with a local counterpart (much more familiar with Articulate0 to fix things.
I think this issue will be resolved when they meet
Thanks again -
Well be sure to reach out if you need some assistance from us Suzanne.
If you need to share the content privately with our support team, you may do so here.
This discussion is closed. You can start a new discussion or contact Articulate Support.