I was just wondering if anyone has encountered a problem where students couldn't type an answer into the text fields in quiz maker? I've got two students using different operating systems and they can both open the quiz but can't type into it (it's one of the short answer questions).
Yes, I have seen this behavior before.Try changing the font for the field to Arial Unicode MS and republishing.I recently published a few modules where learners were not able to type in assessment fields.It turned out to be fonts that were not embedded (I publish modules in several languages; some include Asian fonts like Japanese and Chinese).There are several other fonts you could use, but testing to see if the Arial Unicode MS option resolves your problem first, would be a good step.
So I've been puzzling over this for the last week and asking my students to try everything from different browsers to re installing flash. I republished and changed fonts etc.... I've been able to access it fine on my computer but I tested on a friends computer and no luck.
Here's the bit where I look really stupid. I noticed that in the timeline the text field was at the very bottom. I also noticed that the outline of the text box for the question surrounded the input box. Turns out that the question box being on top meant it was blocking the students from clicking into the input box. So I moved the input box to above the text box and surprise surprise it worked!
So I'm still not sure why it was working for some computers but I'm going to republish and get students to test it again. I'll let you know if it's still not working!
Depending on how the quiz was set to scale, different systems with different screen resolutions might see different results, or in this case an overlap for the system with a smaller screen resolution.
7 Replies
I have only seen it when publishing to CD
Kat,
You might want to ask the obvious for these few users and make sure they are mouse-clicking inside the text box to fill in their answer.
I had a similar issue a couple of months ago... please see this string:
http://community.articulate.com/forums/t/5103.aspx
Hope that helps!
Dave
Yes, I have seen this behavior before. Try changing the font for the field to Arial Unicode MS and republishing. I recently published a few modules where learners were not able to type in assessment fields. It turned out to be fonts that were not embedded (I publish modules in several languages; some include Asian fonts like Japanese and Chinese). There are several other fonts you could use, but testing to see if the Arial Unicode MS option resolves your problem first, would be a good step.
Thanks for the great advice guys. When I find time to test them all out I'll let you know which one worked.
So I've been puzzling over this for the last week and asking my students to try everything from different browsers to re installing flash. I republished and changed fonts etc.... I've been able to access it fine on my computer but I tested on a friends computer and no luck.
Here's the bit where I look really stupid. I noticed that in the timeline the text field was at the very bottom. I also noticed that the outline of the text box for the question surrounded the input box. Turns out that the question box being on top meant it was blocking the students from clicking into the input box. So I moved the input box to above the text box and surprise surprise it worked!
So I'm still not sure why it was working for some computers but I'm going to republish and get students to test it again. I'll let you know if it's still not working!
Thanks,
Kat
Kat P,
Depending on how the quiz was set to scale, different systems with different screen resolutions might see different results, or in this case an overlap for the system with a smaller screen resolution.
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