edit quizmaker

Hi Connie, 

Thanks for contacting Articulate Support! 

I understand that you are unable to edit your Quizmaker templates. 

We recommend that you follow the suggestions below, for tips for managing your files which can help prevent issues: 

1.  Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.  
  
2. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate). 

3.  Avoid using special characters, accents or symbols in your file names. 
  
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article: 
http://msdn.microsoft.com/en-us/library/aa365247(VS.85).aspx 

If you still can't edit even if you have followed the above recommendations, can you create a new Quizmaker file, save this to your desktop, then try to edit the template. If the issue still persists on this new file, can you please perform a repair installation of Articulate Studio '09 to see if it resolves your issue? Here's how: 

http://www.articulate.com/support/presenter09/kb/?p=1157 

***Note*** If you are prompted to locate a file during the reinstall process, you will need to perform a reinstall by following the steps below: 

1. Download Studio '09 here: 
http://www.articulate.com/downloads/09/ 
2. Save the file to your desktop. 
3. Double click the installer and select Reinstall. 
4. Restart your computer. 

Restart your machine, then test Quizmaker again. If the issue persists, can you carefully follow the troubleshooting steps in the following article below, to help resolve this issue: 

http://www.articulate.com/support/presenter09/kb/?p=2425 

Just reply to this email if you need more help. 

Regards, 

Gren Foronda 
Customer Support Engineer 
Articulate Support - http://www.articulate.com/support/