Email survey results not working
I've put in a case with Articulate, but I need an answer sooner rather than later. So, I thought I'd post here to see if anyone has insights.
I've got a quiz that I'm using as a level 1 evaluation. When I put together a new presentation, I add the quiz to the end of it. It's set up to email the survey results to our company university mail box. I've used it in 6 presentations and it's always worked. So I know there are no problems with our email program or server handling.
In my latest presentation, it doesn't work. I can see the quiz and make responses. But, when I click "email results," nothing happens. I took the quiz out and reinserted. Nada. I republished under a different name. Didn't work. I changed the name of the presentation and saved in a different location (to create new .ppta file). Nope. To see if the quiz file itself is corrupted, I put into a new presentation. Works just fine. I copied the last 5 slides from the existing presentation and saved as a new name. Works fine.
So, why won't it work in the actual presentation? I have no idea what's wrong and didn't see anything in the help or blogs. Has anyone seen or dealt with this before?