Empty slide on Preview

Hi Sungin!

Here's how to preview a quiz in Articulate Quizmaker '13.

Please be sure that you are working locally and feel free to share the .quiz file here if you need us to take a look.

Hi Leslie!

Thank you so much.

I already read "preview a quiz" and followed it, but it didn't work.

Please find my quiz attached and help me to find solution.

Hi Sungin,

Thanks for sharing your quiz file here with us. I took a look at it and previewed - and everything appeared normally. Below is an image of what I saw while previewing:

If you're unable to preview the file, I'd look into ensuring you're working on local project files and then confirm if you need to conduct the repair of Quizmaker as detailed here. 

Hi, Ashley.

Thank you so much for your kind answer.

I confirm that I saved this file under my "C" drive.

So, I tried to reinstall to repair my Quizmaker. Even if I uninstalled all program files and installed again, the problem is still pending.

Could you please let me know how to uninstall and reinstall? Shoudl I delete all subfolders for Articulate created?

If I should contact your support team directly, please let me know.

Hi Sungin!

I did not have any trouble with your file either.

Please follow the troubleshooting steps in this article to fix unexpected or erratic behavior in Articulate Studio '13.

If this does not work for you, then yes, please work directly with our support team here.