Error opening Quizmaker

Dec 20, 2011

Hi,

I'm  having a hard time opening Quizmaker. I keep getting the error below (picture attached).  Anyone have the same?

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.ArgumentException: Font 'Articulate' does not support style 'Regular'.
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style, GraphicsUnit unit)
   at Articulate.Windows.Forms.PlainRichTextBox..ctor()
   at Articulate.Windows.Forms.ConstantFontTextBox..ctor()
   at Articulate.Windows.Forms.GridList..ctor()
   at Articulate.Quizmaker.Forms.QuestionGrid..ctor()
   at Articulate.Quizmaker.quizView.InitializeComponent()
   at Articulate.Quizmaker.quizView..ctor()
   at Articulate.Quizmaker.QMMainForm.CreateQuizView()
   at Articulate.Quizmaker.QMMainForm.PopulateViews()
   at Articulate.Design.UI.MainFormBase.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at Divelements.SandRibbon.RibbonForm.WndProc(Message& m)
   at Articulate.Design.UI.Ribbon.RibbonForm.WndProc(Message& m)
   at Articulate.Design.UI.MainFormBase.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3615 (GDR.050727-3600)
    CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Quizmaker
    Assembly Version: 3.3.1103.112
    Win32 Version: 3.3.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Quizmaker.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Articulate
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.DLL
----------------------------------------
Articulate.Design
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.Design.DLL
----------------------------------------
Articulate.Runtime.Remoting
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.Runtime.Remoting.DLL
----------------------------------------
Divelements.SandRibbon
    Assembly Version: 1.6.5.1
    Win32 Version: 1.6.5.1
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Divelements.SandRibbon.DLL
----------------------------------------
Articulate.Windows.Forms
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.Windows.Forms.DLL
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Shared
    Assembly Version: 3.3.1103.112
    Win32 Version: 3.3.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Shared.DLL
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
Articulate.Design.XmlSerializers
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.Design.XmlSerializers.DLL
----------------------------------------
430zogrj
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Articulate.Resources
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.Resources.DLL
----------------------------------------
Articulate.AxInterop.ShockwaveFlashObjects
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.AxInterop.ShockwaveFlashObjects.DLL
----------------------------------------
System.Design
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Articulate.Web
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.Web.DLL
----------------------------------------
ShockwaveFlashObjects
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/ShockwaveFlashObjects.DLL
----------------------------------------
ccXmlGen
    Assembly Version: 1.0.1103.112
    Win32 Version: 1.0.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/ccXmlGen.DLL
----------------------------------------
Articulate.Drawing
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.Drawing.DLL
----------------------------------------
AxInterop.ShockwaveFlashObjects.Strong
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/AxInterop.ShockwaveFlashObjects.Strong.DLL
----------------------------------------
ICSharpCode.SharpZipLib
    Assembly Version: 0.85.4.369
    Win32 Version: 0.85.4.369
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/ICSharpCode.SharpZipLib.DLL
----------------------------------------
SandDock
    Assembly Version: 2.4.2.0
    Win32 Version: 2.4.2.0
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/SandDock.DLL
----------------------------------------
SandBar
    Assembly Version: 1.4.1.0
    Win32 Version: 1.4.1.0
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/SandBar.DLL
----------------------------------------
Articulate.Audio.Design
    Assembly Version: 2.1.1103.112
    Win32 Version: 2.1.1103.112
    CodeBase: file:///C:/Program%20Files/Articulate/Articulate%20Quizmaker/Articulate.Audio.Design.DLL
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
1 Reply
Peter Anderson

Hi Laura!

If your Articulate Quizmaker ’09 settings files become corrupt, they can cause the application to crash.  If you find that your Quizmaker ’09 application is producing random errors or is crashing, try the following to resolve the issue:

  1. Right-click on the Windows start button and click Explore
  2. Type the following in the address bar and hit return: %appdata%\Articulate
  3. Rename the Shared folder to “Shared_old”
  4. Run the software and confirm the issue was resolved

The above procedure will force Quizmaker ‘09 to re-create the Shared folder on launch, and will reset the application back to its default state.

If the above procedure does not correct this issue, it’s possible your installation of the Microsoft .NET Framework 2.0 is damaged, corrupt or missing. Following the directions below will repair your installation of the .NET Framework 2.0 and should correct this issue:

  1. Install the Microsoft .NET Framework 2.0 Service Pack 1
  2. Run Windows Update
  3. Restart your computer
  4. Run the software and confirm the issue was resolved

This discussion is closed. You can start a new discussion or contact Articulate Support.