I am having this same problem with QuizMaker 09. Haven't used it in a long time, in fact I just recently re-installled it, but I also have Storyline2 on this computer, for what that's worth.
I've followed both procedures. I ran the studio install file as Admin, repaired, rebooted computer, still didn't work from the articulate ribbon. I get the "unable to create instance" error.
So I followed the steps to check the COM Add-ins and verified that there were no add-ins disabled, and that the Articulate options were in the COM Add-ins and checked, and verified that nothing was checked in the "Trust Settings" either, and it still doesn't work when I try to edit a quiz for me.
If I open Quizmaker by itself it works fine, I just can't open any quizzes from the presentation itself. I'm using PowerPoint 2010 32 bit.
I don't see any updates from Eric or the original poster, but did you run through the steps that Adrian shared in the first reply? Isaw you also started another thread here - so I'll check that one for a bit more information.
6 Replies
Hi Daniel,
Welcome to Heroes! Sorry to hear about your troubles. Please see about doing the following in this link.
Let me know how it goes.
Always Happy to Help,
Adrian
I am having this same problem with QuizMaker 09. Haven't used it in a long time, in fact I just recently re-installled it, but I also have Storyline2 on this computer, for what that's worth.
I've followed both procedures. I ran the studio install file as Admin, repaired, rebooted computer, still didn't work from the articulate ribbon. I get the "unable to create instance" error.
So I followed the steps to check the COM Add-ins and verified that there were no add-ins disabled, and that the Articulate options were in the COM Add-ins and checked, and verified that nothing was checked in the "Trust Settings" either, and it still doesn't work when I try to edit a quiz for me.
If I open Quizmaker by itself it works fine, I just can't open any quizzes from the presentation itself. I'm using PowerPoint 2010 32 bit.
I also wanted to add that everything else in Presenter, as well as Engage, seem fine. This is just quiz maker that's doing this to me.
Hi Eric!
Are you working locally on your hard drive with both the software and project file?
I'm having exactly the same problem, and both files are local, in the same folder. Was there any resolution to this?
Hi Amanda,
I don't see any updates from Eric or the original poster, but did you run through the steps that Adrian shared in the first reply? Isaw you also started another thread here - so I'll check that one for a bit more information.
This discussion is closed. You can start a new discussion or contact Articulate Support.