Exit button not working in quiz after failing quiz
Aug 04, 2011
By
Jan Morris
Hi. I have a quiz published into presenter. The learner may attempt the quiz 3 times. If they fail, I want them to be able to exit and come back later to take the quiz again. But when I click the exit button/tab, it tells me I have to complete the quiz first which I already did but failed.
Properties are set to:
Appreciate any help. I must have something set wrong because I have done this before. I have looked at other quizzes that work but haven't found what I'm doing wrong. Thank you!
8 Replies
There could be a few things that are not quite right here. First of all, the "retry quiz" feature allows them to retry the quiz without leaving the module or the quiz slide. For example, in your case if they were to fail the quiz, the could retry it two more times, by hitting the retry quiz button. After failing a third time, the retry quiz button would no longer appear and then their only option would be to select "finish" (or review, if that was enabled).
I noticed your screen shot does not show a "Finish" button, which makes me curious.
To do most of what you are describing, though you could set your quiz Finish action on passing to "Close Window" and on failing to "Slide 1" that would force them to retake the module if they failed. You would just need to disable Quizmakers "Prompt to resume" feature under navigation in QuizMaker Player Template builder. You just would lose the 3 time limit (which you do not have now anyway).
Still not sure what happened to the "Finish" button. Have you tried importing your questions into a new quiz to see if you can replicate the issue?
Hi Ron. Thanks for trying to help. Yes, I noticed the "finish" button is missing, too. Very odd. I will try importing as you suggested. Unfortunately, I can't force them back to slide 1 and force the retake and I must allow 3 attempts.
Hi Jan,
When the quiz Finish action is set to 'Goes to Next Slide' and the quiz is the last slide of the presentation, then the Finish button will not appear. Please see the below article for a solution to this issue:
http://www.articulate.com/support/quizmaker09/kb/?p=323
That confirms it - Brian Batt knows everything
I have never actually seen that happen until now, since we never used that combination of settings . . .
Thank you Brian (and Ron)! That was indeed the issue. It is working now. This is a great, fast way to get help!!!
Glad to hear you were able to resolve the issue!
Brian, Jan already had "When user passes/fails, change the selection to Closes Window". Was importing the questions into a new quiz what fixed Jan's issue here?
Hi Terri and welcome to Heroes! This article resolved her issue.
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