Finish button not working

I all there is another big problem on my quizz. The tracking option doesn't work.

Nothing has been tracked, but I thing it depends on the fact that I do not manage to "finish" correctly the quizz!

Is anybody able to help me?

Silvia

Hi Silvia,

Can you please send us your project files so we can take a look? You can send them by following the instructions here:

http://upload.articulate.com

I'm having the same issue.  Do you know what the problem was?

Jay

Hi Jay,

I do not remember exactly what it was... anyway I had a similar problem recently.

See post: http://community.articulate.com/forums/p/33400/180528.aspx#180528

I found out that there are a lot of conditions to consider. In this last case I uploaded my quiz in moodle 1.9 with parameter "opening in same window" and I discovered a lot:

1. If the user uses Firefox it gives problems due to security restrictions (see: http://www.articulate.com/support/quizmaker-09/finish-button-does-not-close-the-web-browser)

2. If users use IE 10 there are problems and it is better if you use Compatibiliy view (anyway there is an update http://www.articulate.com/blog/studio-09-update-9/  to track it correctly using IE 10.

I hope it helps a little bit.

Silvia

Hi Silvia! Thanks for popping back in this thread to help Jay out

Same problem here. We have two courses where the final quiz finish button doesn't work and the courses do not mark as completed. These are complicated courses with branching. Working on them and testing them is super time consuming. Two weeks of trying everything I can think of and these courses are not working. Please help me!

Here is a screencast.

Hi Eve, 

I saw you also posted in this thread, where I shared some ideas - you mentioned submitting a case as well, and it looks like it came into our team earlier today so they'll be in touch shortly. I'll include a link to this thread so that they're aware you're searching for help here as well.