German Articulate 09 files lose umlaut when upgrade file to Articulate 13

Jan 04, 2016

When I upgrade our Articulate 09 file that is in German to Articulate 13 since I only have Articulate 13, the German umlaut (u with two dots over it) changes into symbols 'A 1/4'. This only happens in Quizmaker files. Is there a solution to this? Thanks for your help.

1 Reply
Christie Pollick

Hi, Hallie -- Thanks for reaching out with your question, and sorry to hear of the difficulty you are experiencing! I can't say that I have encountered this issue previously, so would it be possible for you to share your '09 file so I am able to upgrade it to '13 on my machine to see if I encounter what you have described, as well?

This discussion is closed. You can start a new discussion or contact Articulate Support.