Goodbye.html in iPad dose not show in Safari

Jul 24, 2014

Hi Guys,

I've customized my Goodbye.html. I'm disappointed because it's not viewing in iPad Safari.

My goodbye.html is very important for the flow of my courses.

Please help :(

8 Replies
Erwin Ancheta

Hi Leslie,

"We do not support modifying the published output" ?

Im not modifying the published output Leslie

It's Articulate browser support feature.

In Chrome and Firefox, goodbye.html still shows if FINISH button is clicked, BUT in Safari it dosent, it close the browser then gone.

Is this another bug?

Please help.

Stefano Posti

Erwin, have you tried to consider LMS implications?

The Goodbye.html page is historically a blank, "fake", page needed for the LMS player to handle tracking events properly.

I've noticed that Safari on iPad skips the goodbye.html display when closing a course, while the javascript code is tracking the event and writing scorm data in the LMS database. I realized this in my Forma LMS, and I was happy because it's nice that the user is sent to che LMS course page; fora example, this didn't work in Moodle, because of the player's code...

I don't know specific technical details, but you could go into deep googling it in the web. I can only tell you that although I always customize the look and feel of goodbye.html web page for aesthetic purposes, I would NEVER make it important for the training FLOW. Why don't you use the Articulate quiz result slides at the end of the course?

Hope it helps,

Stefano

Erwin Ancheta

Stefano Posti said:

Erwin, have you tried to consider LMS implications?

The Goodbye.html page is historically a blank, "fake", page needed for the LMS player to handle tracking events properly.

I've noticed that Safari on iPad skips the goodbye.html display when closing a course, while the javascript code is tracking the event and writing scorm data in the LMS database. I realized this in my Forma LMS, and I was happy because it's nice that the user is sent to che LMS course page; fora example, this didn't work in Moodle, because of the player's code...

I don't know specific technical details, but you could go into deep googling it in the web. I can only tell you that although I always customize the look and feel of goodbye.html web page for aesthetic purposes, I would NEVER make it important for the training FLOW. Why don't you use the Articulate quiz result slides at the end of the course?

Hope it helps,

Stefano


Thank you for the reply Stefano! I thought this thread is dead and no body seems to give me suggestions even the staff of Articulate.

My apology of my late reply. I've been busy of doing all the eLearning modules.

I can use the Articulate results page as my goodbye note for the user. But the problem here is when you click FINISH button, It will close the entire page (viewing in Safari). This can be considered as a disturbance in the flow of the course.

What do you think?

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