How to solve a corrupt Quizmaker installation?
Oct 07, 2013
Hello Forum,
This is a query for the technical staff.
I have installed Studio 13 and it has replaced Studio 09. i opened a project which was created in Studio 09 and Studio 13 updated it while creating a backup.I also linked to the embedded Engage and Quizmaker within Studio 13.
All seemed good until I attempted to update the Quizmaker interactions. I received a Windows error dialogue which read "Articulate Quizmaker '13 has stopped working (see attachment). I cannot open Quizmaker and intermittently I receive runtime errors.
My system details are as follows:
- Windows 7 Professional 64bit Service Pack 1
- Microsoft Office Professional Plus 2010 - 32bit Service Pack 2
I have uninstalled, restarted the PC and reinstalled Studio 13 but the problem persists
Any ideas?
Patrick
3 Replies
Hi Patrick -- I'm not technical staff, but I had a thought.
I know that '09 and '13 can't co-exist on the same machine. Did you uninstall the '09 version before installing '13?
Hi Dave,
I didn't uninstall before installing '13. The installation process of '13 uninstalls '09 before installing. . .
Hi Patrick! Looks like I responded to a similar thread for you here.
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