Image is blurry when inserted

Hello All,

I have a spot the hazard quiz I am working with.  When inserting the image, the image is not clear.  It seems blurry.  (See attached).

The original image is a JPG with dimensions of 1063 x 850.

I use the same image for another question.  I take the image and reduce it using MS Paint.  I drop the size down to 319 x 255.  I then insert that into a multiple choice question.  I get the same problem.

Any ideas on how to clear these images up?



5 Replies
Christine Hendrickson

Good morning Dave!

I'm sorry to hear you're experiencing this issue with the image you're trying to insert. However, there are a few quick steps we can take so we can see what may be causing the blurriness of the image.

Please take a look at the following information:

  • Your quiz should be located on the same drive that contains your Windows folder (usually your c: drive). The default location is My Documents\My Articulate Quizmaker Quizzes. Your image file should be located on a local drive, not a network drive.
  • Check to make sure that you are using a supported image type. Supported image types include .JPG, .JPEG, .GIF, .PNG, .SWF. If the image is wider than 200 pixels, Articulate Quizmaker will automatically size it to fit on the question screen and provide a "Zoom" feature for the user. 
  • You should also confirm that your image is web ready (RGB). CMYK images will need to be converted to work. You can do this with a 3rd party photo editor such as Microsoft Paint. 

If you've looked at the information above and the image is still not inserting properly, let me know.


Christine Hendrickson

Hi Dave!

Thanks for getting back to me. Since both formats are supported formats, it may be a matter of scaling or quality. 

Check out this knowledge base article. I would focus on the first two sections. If those steps don't help, then you can try the screenshot option. 

Let me know how it turns out!


Christine Hendrickson

Hi Dave!

Your best bet may be the screenshot option in the article I provided earlier. Windows Snipping Tool is a very helpful tool for this. 

Also, Jeanette posted an excellent cheat sheet on optimal image and video sizes. I would definitely recommend reading this article, as it covers re-scaling. Also in her post, is a link to this great blog post that provides a lot of helpful information on the quality of scaled images.

Have a look and let me know if this information helps.