Intermittent Problem - Text Not Showing

Hello All,

I have a 100 question quiz that serves up 30 random questions.

In going through it, at times some of the text on the slide or part of the answer choices does not appear.  It's blank.

For example, drag and drop that has four potential answers only shows three and the other box is empty.

Is this just an anomaly?   I have checked the quiz out in Quizmaker and all of the text shows there.  I have re-published and it just seems so random.

Any ideas?

Cheers,

Dave

3 Replies
Christine Hendrickson

Hi there Dave!

Just want to make sure I'm understanding what's happening. All of the text and objects appear correctly when previewing in Quizmaker, but not after publishing. Is that correct?

If this only happens after you've published, how are you viewing the published quiz? Try to make sure you're not viewing the published output locally, as it can cause some unexpected behavior. 

If you view a published Studio '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the following article for details:
If you are uploading your quiz to a web server or LMS, and this still happens, can you tell me what browser you're using? If you haven't already, you may want to try clearing your browser cache, or try viewing the quiz in a different web browser.
Let me know how it goes!
Thanks,
Christine
Dave Newgass

Hello,

I have not noticed the problem in preview mode......

I am viewing the quiz after uploading it SCORM Cloud so I can test it.

I am using the latest version of Chrome.  

Does that help at all?  It's real random....I have published twice now and and it has happened on different questions.

Cheers,

Dave 

Christine Hendrickson

Hi Dave,

That is strange. Have you tried clearing your browser cache? Or tired a different web browser?

If you'd like, you're welcome to post the .QUIZ file here. I'd be happy to take a look and see if I experience the same issue. Also, if you'd prefer to keep the file private, you're welcome to send it over to us in a support case.

Thanks again Dave!

Christine