LMS only remembering score form first attempt

Hello Karina,

it's quite normal for every LMS to track just one score for each scorm session, that is why you cannot store multiple quiz results without exiting and reentering the scorm package...

Any particular reason for letting users retake a quiz and store the score again?

The three times option is generally used to allow users retake a quiz when they fail... is that the case?

Hi,

i think I wasn't clear enuogh (sorry), I only need the program to remember the last score (i.e. the score the user received on their last attempt).So in answer to your last question, they should only retake the quiz if they fail.

 Whats happening now is that it is only remembering the score of their first attempt, so if someone fails their first attempt at the quiz but then passess on their next attempt, it still only shows the score for the first (failed) attempt. 

thanks!

Karina

Thanks!

Karina

Ok, I see..

unfortunately your experience may reveal a well-known scorm session limit... sometimes, though Quizmaker has the cool Retry Quiz option inside itself, this cannot update the score...

in my LMS (Moodle), I only realized this quite late: sometimes, when the LMS is not overloaded, the retry option works perfectly, and the FINISH button stores the last score; sometimes, it doesn't....

For some critical courses I preferred to disable the Retry option, and warn users to click finish and then exit and then retake the test...

If Articulate online is supposed to handle this without problem, submit a support request here

I'm sorry, I can't see other options... other than having a quiz developed in flash with specific hard code to manage scorm timeouts when closing and reopening the scorm session...

Anyway, remember:

The finish button stores the score for sure.. (no way to close your browser or exiting without clicking on the finish button, you 'll lose the tracking...

Give it a further try... try to avoid Flash cookies when publishing for LMS, and do not allow resume option in your quiz, I suggest.

Hope it helps

Stefano

Hi Karina and welcome to Heroes! When you published your presentation what are the settings you used under Reporting -> LMS Reporting? I would recommend using Passed/Incomplete. Your LMS should interpret an incomplete differently from a Failed. a Failed status should move a course to the transcript and typically this means that the course will be in review mode moving forward which means any attempt will not be counted. If you set the status to Incomplete, that means that a failed quiz should only be interpreted as an incomplete and allow the user to retake the quiz until they pass.

if you have set up the presentation to be Passed/Incomplete and this is happening, I would contact your LMS to see why they are interpreting what is being sent to them this way.

Yeah, thanks Justin, I forgot to mention the important Passed/incomplete setting!

sorry Karina, I thought the Reporting > LMS Reporting settings had already been adjusted, and I focused on sorm session timeouts...

The Passed/Incomplete option is a must in many cases...

No problem! Let us know how things work out for you, Karina!

HI,

My LMS Reporting settings are as follows:

LMS SCORM1.2  (pretty sure thats default)

but report status is set to Passed /incomplete.

I have sent a support ticket off, so maybe that will help .

Thanks for all the help! I'll keep poking around see if i figure out something.

Karina