Matching Drag and Drop Question Issue
Hiya E-learning Heroes
I wondered if you could assist me? One of our staff members are having a problem with the matching drag and drop questions within an e-learning course I designed, he is saying that he can not pick anything up with the mouse to drag and drop in order to answer the question.
I have had a long conversation on how he can physically answer this and he swears he is doing as I am asking him to no avail. Unfortunately I can not tap into his PC as he is using a home laptop and I do not know the laptop's specifications, or know if he can find them himself.
The rest of the e-learning and quiz is working fine for him and I have checked and other people have been ok doing these drag and drops so it is not a question issue. Is there anything his laptop could be missing?