Needing to press submit twice on some questions within a quiz

Aug 30, 2018

I have a quiz where you have to press the submit button twice on some questions!? i cant work out whats going on and why this is the case, and therefore how to stop it. It doesnt seem to happen on every question and doesnt appear to consistent. anyone got any ideas or suggestions of whats going on or how i can fix it?

5 Replies
Leslie McKerchie

Hi Amanda,

It does not look like we heard back from Cat above, but I'd be happy to help.

Do you have multiple attempts allowed on the questions you are running into this issue on? Are you answering incorrectly and seeing a subsequent attempt perhaps?

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Amanda Webster

Hi.

Yes, I have the slides to reset to initial setting when they "retry" the quiz after failure. In the initial answer, they need to hit submit twice. If they fail the quiz and need to take it again, they only need to hit submit once. I've attached the file for your review and uploaded it via the link you sent. I really appreciate your help.

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